FAQ
Frequently Asked Questions
1. What products does Mundial Club sell?
We specialize in selling soccer jerseys, including both official and replica styles.
2. Where do you ship?
We currently ship only within the United Kingdom.
3. How much is shipping?
Shipping is free on all orders.
4. How long does delivery take?
-
Handling time: 1–2 business days
-
Delivery time: 2–4 business days after dispatch
-
Orders placed after 2:00 PM (GMT, London) will be processed the next business day.
5. Which shipping carrier do you use?
All orders are shipped with Royal Mail.
6. What payment methods do you accept?
We currently accept PayPal only.
7. Can I return or exchange an item?
Yes, we accept returns and exchanges within 30 days of delivery for both defective and non-defective products.
8. Do I have to pay for return shipping?
No, return shipping is free. A downloadable return label will be provided.
9. Are there restocking fees?
No, we do not charge any restocking fees.
10. How long does it take to get my refund?
Refunds are processed within 7 business days after the returned item is received.
11. How can I contact you?
The best way to reach us is by email at support@mundialclub.shop
You can also call us at +44 7965 332482 during business hours (Monday – Friday, 9:00 AM – 5:00 PM GMT).